Thank you for visiting and shopping at Knot By Gran’ma! Knot By Gran’ma ships all of our orders via USPS First Class Shipping with a Priority Shipping upgrade option. You will receive an email update with your tracking number once your order has shipped.
Knot By Gran'ma charges a flat fee of $4.00 on all orders under $35. Overs over $35 are free.
Delivery to Canada or Mexico is a flat fee and shipped first class international.
Processing and Delivery Times
All orders are processed within 1-3 business days. Standard shipping typically takes between 2-8 business days, for destinations within the United States. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number to track your order via USPS. Once you receive your tracking number, please allow up to 48 hours for the tracking portal to update.
Customs Fees and Import Taxes
Knot By Gran’ma is not responsible for any customs or import fees you may incur during or after shipping (tariffs, taxes, VAT, etc.).
If you have any questions or concerns regarding your order, feel free to contact us at firstname.lastname@example.org.
Knot By Gran’ma is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact Knot By Gran’ma and then the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S., Mexico, or Canada.
Our Return Policy provides detailed information about options and procedures for returning your order.